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Privacy Policy

Your home. Your data. Your peace of mind.

This policy explains how Nestly — Home Care collects, stores, and protects your information when you use our mobile app and related services.

Last updated: October 2025

Welcome to Nestly, the home maintenance app designed to help you organize and stay ahead of your household tasks. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app or related services.

🧩 1. Information We Collect

We collect the following types of data to provide and improve Nestly:

a. Account Information

  • Name, email address, and password (or social login via Google or Apple).
  • Profile details such as avatar and language preferences.

b. Usage Data

  • Information about how you use the app (screen views, taps, and feature usage).
  • Analytics data to help us improve performance and usability.

c. Home and Maintenance Data

  • Optional data you enter, such as household names, maintenance records, appliance details, or uploaded files (warranties, photos, receipts).
  • These are stored securely and only visible to you and authorized collaborators in your shared household.

d. Device and Technical Data

  • Device type, operating system, app version, and crash logs (for debugging).
  • Push notification tokens (for reminders and alerts).

🔒 2. How We Use Your Information

We use your information to:

  • Provide and personalize the Nestly experience.
  • Sync and back up your data across devices.
  • Send reminders, notifications, and updates related to your maintenance schedules.
  • Improve app performance, security, and support.
  • Communicate about updates, offers, or changes to our services.

We do not sell your personal information to third parties.

🧠 3. Data Storage and Security

  • All user data is stored securely in cloud databases (such as Supabase) with encryption at rest and in transit.
  • Access to your data is restricted to your account and authorized household members.
  • We use industry-standard authentication (JWT / OAuth) and regular security reviews.

🔁 4. Data Sharing

We only share limited information when necessary to operate Nestly:

  • With service providers (cloud hosting, analytics, notifications) under confidentiality agreements.
  • When you invite or share a household, selected data (maintenance tasks, appliances, attachments) becomes visible to invited users.
  • If required by law or to protect rights, property, or safety.

We never share your information for advertising purposes.

🧹 5. Your Rights

You can:

  • View, edit, or delete your data anytime through the app.
  • Delete your account to permanently remove all personal data.
  • Request a copy of your data by contacting us (see Section 8).

📲 6. Children’s Privacy

  • Nestly is not intended for children under 13.
  • We do not knowingly collect personal data from children.
  • If we discover such data, we will delete it immediately.

🌍 7. International Users

Data may be processed and stored on servers outside your country of residence. By using Nestly, you consent to this processing under applicable data protection laws.

💬 8. Contact Us

If you have any questions, concerns, or data requests, contact us at:

Email: support@nestly.app

Company: MarLuna Studio

Location: Monterrey, N.L., Mexico

🛠️ 9. Policy Updates

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you via the app or email before they take effect. The latest version will always be available inside the app and on our website.

✅ In summary

Your data is yours. We use it only to help you stay organized, secure, and on top of your home maintenance. If you ever have questions, reach out—we are here to keep your household running smoothly.